+65 6701 1185 (Singapore Time Zone, UTC+08:00)

You deserve a fuss free journey.
Transit safely and in style - whether to or from your hotel, Changi Recommends' private airport transfer services has you covered in Japan, South Korea, Taiwan, Thailand, and more!
Your Travel Information

From Airport To Airport

 



FAQ

Please go to transfer.changirecommends.com to search for a suitable airport transfer service for your itinerary.

Changi Recommends Airport Transfer

Round-trip transfers are not bookable through our system at this point in time. We are working hard on making this possible for you, but in the meantime please make two separate bookings for each leg of the trip.

Drop us an email at call@changirecommends.com.sg or ring us up at +65 6701 1185 to find out more.

You are strongly encouraged to reserve your spot online at least 4 working days before your departure date.

We will try our utmost best to fulfil booking however it would be case by case booking. We will provide a full refund if we are unable to fulfil the booking.

Your booking will be submitted to the Transport Provider after payment is completed. You will receive a confirmation email with your pick-up details. If you have not received the email, please check your spam box. If there are errors in your details, kindly contact us at call@changirecommends.com.sg.

Closer to your pick up date, you will receive another email with the details of your pickup and contact numbers should you not be able to locate your driver.

On the night prior to your designated pick up time, you will receive the contact information of your chauffeur, who will contact you before your flight as well, to ensure a smooth transition between your flight and transit to your hotel.

Drop us an email at call@changirecommends.com.sg or call us at +65 6701 1185 for urgent queries.

We currently offer airport transfer services in Singapore, Japan, Korea, Taiwan, Thailand, Australia and other major cities in Europe as well as the USA. More information is available at http://transfer.changirecommends.com/.

We are always working on bringing more countries on board to enhance your travel experience. Feel free to drop us your feedback at transfers@changirecommends.com.sg and help us to expand our list of countries offered in our webpage!

Please inform us in advance with the specifics of your request. Additional charges may apply, depending on the availability of alternative routes to meet your request.

Both local and national laws regarding the use of child seats for infants and children vary from country to country. However, all suppliers will comply with the latest legislation. If you are booking a private transfer, we do recommend the use of booster or child seats for those under the age of 6,for safety purposes.

We are able to guarantee pre-booked child and booster seats in the majority of destinations, and this option is available as part of the booking process. If you have any enquiries if you would need a child seat, Just drop us an email to call@changirecommends.com.sg with your booking reference and age of the children so that we may assist to check for you. Please bear in mind that charges do apply for child seats.

If you wish to bring your own child or booster seat, and are taking a private transfer, we must be advised of this information before you travel. This is to ensure that the vehicle provided by the supplier can accommodate the seat.

For all airport transfers except South Korea:

Cancellation requests made 4 business days prior to your requested pick-up time Full Refund
Cancellation request made within 24 hours of from reservation Full Refund
Cancellation requests made less than 4 business days prior to your requested pick up time. No Refund
Cancellation due to unforeseen circumstances i.e. flight cancellation, weather conditions. Case by Case Basis

For South Korea Airport Transfer:

Cancellation requests made 7 business days prior to your requested pick-up time. Full Refund
Cancellations requests made within 24 hours of from reservation Full Refund
Cancellation requests made less than 7 business days prior to your requested pick up time. No Refund
Cancellation due to unforeseen circumstances i.e. flight cancellation, weather conditions Case by Case Basis

All changes have to be made at least 4 business days before scheduled pick-up time.

If the changes do not affect the vehicle capacity/model that we provide, there will be no extra charges applied.

If the changes require an upgrade/downgrade in vehicle capacity/model, we may require you to create a new booking with your latest changes. Your previous booking will be fully refunded. Please note that new booking fees vary depending on currency exchange fluctuations and differences in travel seasons.

In the case of any flight delays or other flight-related emergencies, please call us at +65 6701 1185 as soon as possible.

We will reach out to the chauffeur on your behalf and there will be no additional charges. There would be a flight status monitoring system where your driver would be following closely as well. Your chauffeur will be aware of your late arrival and you may proceed as planned when you have arrived at the country.

If you are unable to locate your chauffeur or need to contact him, please let us know through any of the following methods:

Call (24 Hours): +65 6701 1185
WhatsApp (24 Hours): +65 9134 1516
Email (Mondays to Fridays from 0900 hours to 1800 hours): call@changirecommends.com.sg

Look out for your chauffeur holding a placard with your name on it when you've arrived.

The chauffeurs' English proficiency can vary, depending on the country you are visiting. If you have any request regarding your chauffeur, drop us a message through these means:

Call (24 Hours): +65 6701 1185
WhatsApp (24 Hours): +65 9134 1516
Email (Mondays to Fridays from 0900 hours to 1800 hours): call@changirecommends.com.sg

All chauffeurs are certified with valid vehicle licenses and have undergone a rigorous safety course. They are knowledgeable about the local point of interests and attractions. Our Transport Service Provider also upholds their vehicles to standards of cleanliness, comfort and safety.

Vehicle models depend on availability and vary across different countries. Picture of product is for illustration purposes only and the car model on the day of pick-up may vary from the illustration.

  • Economy 5-seater: Toyota Corolla (or similar)
  • Economy 7-seater: Dodge Grand Caravan (or similar)
  • Deluxe 5-seater: Toyota Camry (or similar)
  • Deluxe 7-seater: Honda Elysion (or similar)
  • Deluxe 10-seater: Toyota Hiace (or similar)
  • Deluxe 12-seater: Modern Starex (or similar)
  • Premium 5-seater: BMW 5 (or similar)
  • Premium 7-seater: Toyota Alphard (or similar)
  • Family 5 seater: Toyota Wish (or similar)
The Car types stated above would only serve as a reference only.

You can identify them by their driving licenses and passports. They will be holding a placard with your name at the intended pick up point.

It is our priority to ensure a smooth and seamless journey with our airport transfer service. In the case of any unfortunate complications, our team is available 24/7 to advise our customers on the appropriate measures to be taken.

Kindly take note that there will be no refunds in situations where we are given wrong information during booking, no show and (or) flight delays.

The typical luggage size we’d suggest is 64 x 41 x 26 centimetres, which is the 24” medium-sized luggage. If your luggage is larger than this, it will be considered as two separate pieces of luggage.

At the point of booking, you will be informed on the estimated number of luggage that your selected vehicle can fit.

If you are carrying excess luggage or large items (such as skis, golf clubs etc.) please inform us in advance of your pick-up. We are reachable by these methods:

Call (24 Hours): +65 6701 1185
WhatsApp (24 Hours): +65 9134 1516
Email (Mondays to Fridays from 0900 hours to 1800 hours): call@changirecommends.com.sg

Drop us an email, Whatsapp message or give us a call, we will advise you accordingly.

Call (24 Hours): +65 6701 1185
WhatsApp (24 Hours): +65 9134 1516
Email (Mondays to Fridays from 0900 hours to 1800 hours): call@changirecommends.com.sg

Your payment covers the following:

  1. Fuel costs
  2. Toll fees
  3. Parking fees
  4. Service fees
  5. Driver's accommodation
  6. Driver's meals
  7. 90 minutes waiting time at the airport

At the point of booking, you will be informed on the estimated number of luggage that your selected vehicle can fit.

Gratuities is not included in the price and tipping is not customary for many countries.

We leave it up to your discretion on tipping.

We do not offer any promotional codes on our transfers as we offer excellent value for money and low prices all year round and for every route we cover. We will continue to do our best in providing competitive prices for our transfers. As well as low prices, we have our 24/7 hotline so whenever you need us we'll be here for you. We hope you'll consider us for your future trips.

You are highly encouraged to have a valid travel insurance policy for the duration of your trip.

Our chauffeur reserves the right to refuse to pick up the passenger(s) if they are seen to be under the influence of alcohol or drugs, or if they display behaviour and/or language that is abusive and potentially damaging to the chauffeur, other passengers or the vehicle.

If the service is cancelled due to the above reasons, there will be no refunds and you may be liable for any vehicle damages and cost incurred.

Our chauffeur will arrive punctually at the designated pick-up address to ensure that you get to the airport on time.

To ensure timely arrival, we recommend that you arrange for pick up at least three hours before the departing flight. If your place of accommodation is far from the airport, we suggest that you arrange for an earlier pick up, so as to allow ample time for your journey and flight check in.

Please drop us an email at call@changirecommends.com.sg or call us at +65 6701 1185.

We will assist in the recovery of your luggage with our Transport Service Provider. Kindly take note that Changi Recommends will not be liable and responsible for the damage, loss or theft of the luggage and (or) personal items during your journey and trip.

It is recommended that you have purchased travel insurance with the appropriate coverage.